One of the most important things we need to learn when working on our communication skills is that effective communication is not just about how well we say what we want to say, but it is even more important for us to focus on how well we are connecting with our audience and our needs.
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Conversations can usually be divided into two categories, internal or external. Internal conversations are conversation you have within your company or team. These we will discuss later. External conversations occur between you and people outside of your company or team.